Twitch has changed the way we watch and stream video broadcasts online. Started as an online game streaming service, Twitch has evolved into a multi-platform digital video broadcasting service. Apart from gaming twitch now hosts streams dedicated to music, artwork, podcasts, and even tv series. The Twitch black screen error occurs mostly when we use it on the Google Chrome browser or the Android platform. The audio will remain but the whole screen will go black. We know how annoying that sounds, so we have made a list of methods you can follow to fix the Twitch black screen error easily.
Google Chrome is one of the most loved web browsers around the globe but unfortunately, the Twitch black screen error happens on the Chrome platform frequently. The reason for this error can be anything from a DNS error to a browser issue. We have tested a huge number of methods for a fix and selected the most effective and easy fixes to help you get over it. You can follow the below steps and we assure you the Twitch black screen error will be gone for good.
Fix 1: Change the Browser
This is the easiest method we can execute but it comes with a cost. Most of us are not comfortable using any other web browsers than Chrome but if you want to get rid of the Twitch black screen error quickly, we recommend you to use the Opera browser. Opera offers a myriad of features along with an excellent video experience and you are less likely to get the black screen error on it.
If you are persistent to use the Google Chrome browser only, we have got several methods to fix the Twitch black screen error. Let’s check them right away.
Fix 2: Clear browsing history and other site data
The cache memory saved by the Chrome browser may contain a corrupted file and it can be the reason for the Twitch black screen error. You can follow the below steps to clear the site data from Google chrome.
Step 1: Open the Chrome menu by clicking on the 3 dots on the top right corner.
Step 2: Click on the More tools option to find Clear browsing data and select it.
Step 3: From the Clear browsing data window, select the time range as all time, and check all the options below. Click on the clear data option to remove all clutter from your browser.
Relaunch to Twitch and check if you’re still facing the black screen error. If you do let’s move on to the next method.
Fix 3: Reset Google Chrome to default settings
The recent changes you made to the browser settings may be the reason for the Twitch black screen error. Resetting Google Chrome to its default settings may fix this error and here is how you can do it.
Step 1: Open the Chrome settings menu.
Step 2: Scroll down to find the Advanced option and click on it.
Step 3: Navigate to the Reset and Clean up option and select the Reset settings to their original defaults option.
Step 4: Confirm the next window by clicking the Reset settings option.
Pro tip: In the advanced settings option, you can find the Use hardware acceleration when available option under the System tab. Uncheck this option and relaunch Twitch. This may be the reason for the Twitch black screen error and now you’re free from it.
Fix 4: Enable TLS protocols in Google Chrome
TLS is a security protocol that controls the encryption channels over computer networks. Many users informed that enabling this protocol fixed the Twitch black screen error effectively.
Step 1: Open the control panel with the large icons option. Select the Internet Options tab.
Step 2: From the Internet properties window, select the Advanced tab.
Step 3: In the Advanced tab, scroll down to find the Use TLS option. Check all the 3 options and click Ok.
Restart your system and check the Twitch black screen error is fixed or not.
Fix 5: Reset your IP address.
Renewing the IP configuration is a proven way to fix the Twitch black screen error. You can use the command prompt to release and renew the IP address.
Step 1: Open command prompt from the Start menu and type “ipconfig /release”
This step will disconnect all Internet connections in your system.
Step 2: Enter ipconfig /renew and wait till the system renew the connections.
Now relaunch the Twitch platform and check the black screen error status.
Fix 6: Change the DNS settings
If the above methods are not working, you can try to change the default DNS settings of your system. Using the Google DNS settings has helped many users to fix the Twitch black screen error.
Step 1: Open the control panel and select the Network and Internet category.
Step 2: Select the Network and Sharing Center option from the open window.
Step 3: Open your current network settings by clicking on the Connections option.
Step 4: Click on properties
Step 5: Double click on the Internet protocol version 4 option to open the DNS settings.
Step 6: Here you can edit the DNS address. Use the Google DNS settings mentioned below.
Preferred DNS server: 22.214.171.124
Alternate DNS server: 126.96.36.199
Step 7: Save changes and restart your system.
Hopefully, the above methods will fix the Twitch black screen error and let you get back to your streaming sessions. The Google team is working to fix this frequent error faced by Chrome users and we can expect a permanent solution in the near future. Until then we can follow the above methods to fix the Twitch black screen error, else search.